{"id":623,"date":"2019-04-08T11:36:11","date_gmt":"2019-04-08T11:36:11","guid":{"rendered":"http:\/\/designingmedia.com\/wordpress\/hostiko\/layout29\/?page_id=623"},"modified":"2023-08-19T12:20:26","modified_gmt":"2023-08-19T17:20:26","slug":"support","status":"publish","type":"page","link":"https:\/\/www.level43.net\/es_mx\/apoyo\/","title":{"rendered":"Soporte"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div id=\"subbanner\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-3169f5f91fec542\"><div class=\"vc_column-inner vc_custom_1554295996443\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading font_size50 line_height50 color_4f4b6c font_weight700 no_margin\">Necesitas ayuda ?<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element  margin_top20 margin_bottom0\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"font_size20 line_height50 text-center font_weight400\">Nuestro equipo estar\u00e1 encantado de atender su solicitud y resolverla lo m\u00e1s r\u00e1pido posible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"breadcrumb_hostiko\"><ul><li><a href=\"https:\/\/www.level43.net\/es_mx\" rel=\"nofollow\">Inicio<\/a><\/li><\/ul><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"comp_info\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid padding_top95 background_e0edf1 contact_info bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-6 mpc-column\" data-column-id=\"mpc_column-1969f5f91ff28a7\"><div class=\"vc_column-inner vc_custom_1554449925645\"><div class=\"wpb_wrapper\"><h1 style=\"color: #4f4b6c;text-align: center\" class=\"vc_custom_heading vc_custom_1570984946020\">Comentarios generales<\/h1><h5 style=\"text-align: center\" class=\"vc_custom_heading\">Utilice este formulario de contacto para problemas relacionados con el sitio o si alguien infringe nuestros t\u00e9rminos y condiciones. De lo contrario, utilice el bloque de soporte t\u00e9cnico en el lado derecho. Es m\u00e1s r\u00e1pido.<\/h5>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f229-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"229\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es_mx\/wp-json\/wp\/v2\/pages\/623#wpcf7-f229-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/es_mx\/wp-json\/wp\/v2\/pages\/623#wpcf7-f229-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"229\"><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\"><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\"><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f229-o1\"><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\"><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\"><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\">\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tu nombre\" value=\"\" type=\"text\" name=\"Name\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tu correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"Email\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tema\" value=\"\" type=\"text\" name=\"Subject\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form_input_field form_input_textbox\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Agregar comentario\" name=\"Message\"><\/textarea><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-756\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-756\" value=\"1\" aria-invalid=\"false\"><span class=\"wpcf7-list-item-label\">* No utilizar\u00e9 este formulario para enviar spam o problemas de asistencia t\u00e9cnica.<\/span><\/label><\/span><\/span><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-757\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-757\" value=\"1\" aria-invalid=\"false\"><span class=\"wpcf7-list-item-label\">* Utilizar\u00e9 este formulario solo para informar problemas del sitio, t\u00e9rminos e infracciones de derechos de autor.<\/span><\/label><\/span><\/span><\/span><br>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"form_subbmition\" type=\"submit\" value=\"Enviar mensaje\">\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es_mx\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 mpc-column\" data-column-id=\"mpc_column-7069f5f9200a28e\"><div class=\"vc_column-inner vc_custom_1554450881569\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-1069f5f920010bf\"><div class=\"vc_column-inner vc_custom_1571678996531\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/04\/contact_img1.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"contacto_img1\"><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-7269f5f92001e05\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>Nuestros agentes estar\u00e1n encantados de atenderle. Simplemente haga clic en el bot\u00f3n en la esquina inferior derecha para hablar con nosotros.<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Nuestros representantes expertos est\u00e1n disponibles para ayudarlo las 24 horas del d\u00eda, los 7 d\u00edas de la semana, los 365 d\u00edas del a\u00f1o. \u00a1Ser\u00e1 un placer resolver su solicitud!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat company_contact_feat1 mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-5569f5f920037d0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.level43.net\/es_mx\/configurar-comprar\/?urlnav=submitticket.php\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/04\/contact_img2.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"contacto_img2\"><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-3569f5f920045fa\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\"><a href=\"https:\/\/www.level43.net\/es_mx\/configurar-comprar\/?urlnav=submitticket.php\">Soporte t\u00e9cnico<\/a><\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"https:\/\/www.level43.net\/es_mx\/configurar-comprar\/?urlnav=submitticket.php\">Expertos siempre dispuestos a ayudar.<br>\nPrimera respuesta en 15 minutos.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-369f5f92005eb3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_js\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div id=\"zadarmaScripts\"><\/div>\n<script>\n(function() {\n  var script = document.createElement('script');\n  script.src = 'https:\/\/my.zadarma.com\/callmewidget\/v2.0.8\/loader.js';\n  document.getElementById('zadarmaScripts').appendChild(script);\n}());\n<\/script>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_raw_code wpb_raw_js\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div id=\"myZadarmaCallmeWidget12044\"><\/div>\n<script>\n  var myZadarmaCallmeWidget12044;\n  var myZadarmaCallmeWidgetFn12044 = function() {\n    myZadarmaCallmeWidget12044 = new ZadarmaCallmeWidget(\"myZadarmaCallmeWidget12044\");\n    myZadarmaCallmeWidget12044.create({\n\"widgetId\": \"e73t3ySHbhdcM2eg2s2jXbHSFbDUad1a1NTdfpr3Byu4aYuM1csC3fxsCjPfhSgehvggrf6PNV2nvr194rZA9Xp987zv88j1f618f24dc7024199d7edfb11f1092fe9\", \"sipId\":\"270325_0\", \"domElement\":\"myZadarmaCallmeWidget12044\" }, { \"shape\":\"circle\", \"language\":\"en\", \"width\":\"0\", \"dtmf\":true, \"dtmf_position\": \"top\",\"dtmf_time_to_disappear\": \"20\", \"font\": \"'Trebuchet MS','Helvetica CY',sans-serif\", \"color_call\": \"rgb(255, 255, 255)\", \"color_bg_call\": \"rgb(126, 211, 33)\", \"color_border_call\": \"rgb(191, 233, 144)\", \"color_connection\": \"rgb(255, 255, 255)\", \"color_bg_connection\": \"rgb(33, 211, 166)\", \"color_border_connection\": \"rgb(144, 233, 211)\", \"color_calling\": \"rgb(255, 255, 255)\", \"color_border_calling\": \"rgb(255, 218, 128)\", \"color_bg_calling\": \"rgb(255, 181, 0)\", \"color_ended\": \"rgb(255, 255, 255)\", \"color_bg_ended\": \"rgb(164,164,164)\", \"color_border_ended\": \"rgb(210, 210, 210)\"\n    });\n  };\n\n  if (window.addEventListener) {\n    window.addEventListener('load', myZadarmaCallmeWidgetFn12044, false);\n  } else if (window.attachEvent) {\n    window.attachEvent('onload', myZadarmaCallmeWidgetFn12044);\n  }\n<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-5169f5f92006c21\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\">Llamadas telef\u00f3nicas<\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Si ya eres cliente. Puede hacer clic en el bot\u00f3n verde de llamada izquierdo y hablar con nosotros desde el navegador web.<br>\n9:00 - 23:00 | PA, PA.<br>\n9:00 - 23:00 | DF, M\u00e9x.<br>\n9:00 - 23:00 | NY, EE. UU.<br>\n13:00 - 23:00 | Reino Unido, PA.<br>\n<a href=\"tel: + 1-877-467-8780\">+1-877-467-8780 <\/a>(Llamada gratuita en EE. UU.)<\/p>\n<p><a href=\"tel: + 44-20-4577-1143\">+44-20-4577-1143 <\/a> (Reino Unido Londres)<\/p>\n<p><a href=\"tel:+507-284-2886\">+507-284-2886 <\/a>(Panam\u00e1)<\/p>\n<p><a href=\"tel:+507-838-8674\">+507-838-8674 <\/a>(Panam\u00e1)<\/p>\n<p><a href=\"tel: + 52-555-351-0557\">+52 555-351-0557 <\/a> (M\u00e9xico)<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat company_contact_feat1 mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-1369f5f92008d5f\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location-150x150.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" title=\"ubicaci\u00f3n\" srcset=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location-150x150.png 150w, https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location.png 256w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\"><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-3369f5f92009a98\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\">Direcci\u00f3n de la oficina principal<\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>LEVEL 43<\/p>\n<ul>\n<li>Panam\u00e1. Obarrio, Torre Atrio, Piso 27.<\/li>\n<li><em><strong>Estacionamiento gratis.<\/strong><\/em><\/li>\n<\/ul>\n<p>\u00a1Vis\u00edtanos!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid padding_top95 background_e0edf1 contact_info vc_custom_1579879284834 vc_row-no-padding bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-9269f5f9200bd31\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_gmaps_widget wpb_content_element\"><div class=\"wpb_wrapper\"><div class=\"wpb_map_wraper\"><iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3940.8622159705283!2d-79.52364128464556!3d8.984823993551558!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8faca9442d3e20fd%3A0xb7015911f5a548bd!2sLEVEL%2043!5e0!3m2!1ses!2spa!4v1574808348542!5m2!1ses!2spa\" width=\"600\" height=\"450\" frameborder=\"0\" style=\"border:0;\" allowfullscreen=\"\"><\/iframe><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-1569f5f9200ccb0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><script>\n      (function(d,t) {\n        var BASE_URL=\"https:\/\/chat.level43.net\";\n        var g=d.createElement(t),s=d.getElementsByTagName(t)[0];\n        g.src=BASE_URL+\"\/packs\/js\/sdk.js\";\n        g.defer = true;\n        g.async = true;\n        s.parentNode.insertBefore(g,s);\n        g.onload=function(){\n          window.chatwootSDK.run({\n            websiteToken: 'RgbXF8yrHaev3x9b3y4pYMfV',\n            baseUrl: BASE_URL\n          })\n        }\n      })(document,\"script\");\n    <\/script><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"\u00bfNecesita ayuda? Nuestro equipo estar\u00e1 encantado de atender su solicitud y resolverla lo m\u00e1s r\u00e1pido posible. Inicio Comentarios generales Utilice este formulario de contacto para problemas relacionados con el sitio o si alguien est\u00e1 violando nuestros t\u00e9rminos y condiciones. De lo contrario, utilice el bloque de soporte t\u00e9cnico en el lado derecho. Es m\u00e1s r\u00e1pido. * No utilizar\u00e9 este","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/hostiko29.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-623","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support &#8212; LEVEL43<\/title>\n<meta name=\"robots\" content=\"INDEX, FOLLOW, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.level43.net\/es_mx\/apoyo\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.level43.net\/es_mx\/apoyo\/\" \/>\n<meta property=\"og:site_name\" content=\"LEVEL43\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Level43Global\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-19T17:20:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/Hosting-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@LEVEL43GLOBAL\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutos\" \/>\n<script type=\"application\/ld+json\" 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