{"id":623,"date":"2019-04-08T11:36:11","date_gmt":"2019-04-08T11:36:11","guid":{"rendered":"http:\/\/designingmedia.com\/wordpress\/hostiko\/layout29\/?page_id=623"},"modified":"2023-08-19T12:20:26","modified_gmt":"2023-08-19T17:20:26","slug":"support","status":"publish","type":"page","link":"https:\/\/www.level43.net\/en_gb\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div id=\"subbanner\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-9669f56bf1e40a2\"><div class=\"vc_column-inner vc_custom_1554295996443\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading font_size50 line_height50 color_4f4b6c font_weight700 no_margin\">Need help ?<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element  margin_top20 margin_bottom0\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"font_size20 line_height50 text-center font_weight400\">Our team will happy to assist your request and solve it the fastest possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"breadcrumb_hostiko\"><ul><li><a href=\"https:\/\/www.level43.net\/en_gb\" rel=\"nofollow\">Home<\/a><\/li><\/ul><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div id=\"comp_info\" data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid padding_top95 background_e0edf1 contact_info bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-6 mpc-column\" data-column-id=\"mpc_column-9669f56bf1e940f\"><div class=\"vc_column-inner vc_custom_1554449925645\"><div class=\"wpb_wrapper\"><h1 style=\"color: #4f4b6c;text-align: center\" class=\"vc_custom_heading vc_custom_1570984946020\">General Comments<\/h1><h5 style=\"text-align: center\" class=\"vc_custom_heading\">Please, use this contact form for site related issues or if someone is violating our terms and conditions. Otherwise use Technical Support Block in the right side. Is more fast.<\/h5>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f229-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"229\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en_gb\/wp-json\/wp\/v2\/pages\/623#wpcf7-f229-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en_gb\/wp-json\/wp\/v2\/pages\/623#wpcf7-f229-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"229\"><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\"><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\"><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f229-o1\"><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\"><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\"><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\">\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name\" value=\"\" type=\"text\" name=\"Name\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Email\" value=\"\" type=\"email\" name=\"Email\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form_input_field\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"Subject\"><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form_input_field form_input_textbox\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Add Comment\" name=\"Message\"><\/textarea><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-756\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-756\" value=\"1\" aria-invalid=\"false\"><span class=\"wpcf7-list-item-label\">* I will not use this form to send spam or service support issues.<\/span><\/label><\/span><\/span><\/span><br>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-757\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-757\" value=\"1\" aria-invalid=\"false\"><span class=\"wpcf7-list-item-label\">* I will use this form to only report site issues, terms and copyright infringements.<\/span><\/label><\/span><\/span><\/span><br>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"form_subbmition\" type=\"submit\" value=\"Send Message\">\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en_gb\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 mpc-column\" data-column-id=\"mpc_column-7969f56bf200a7f\"><div class=\"vc_column-inner vc_custom_1554450881569\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-3569f56bf1ebde2\"><div class=\"vc_column-inner vc_custom_1571678996531\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/04\/contact_img1.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"contact_img1\"><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-1869f56bf1ec9ac\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>Our Agents will be happy to assist you. Just click the button in the right down corner to talk to us.<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Our expert representatives are available to assist you 24\/7\/365. Will be a pleassure to solve your request!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat company_contact_feat1 mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-969f56bf1ee397\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<a href=\"https:\/\/www.level43.net\/en_gb\/configure-purchase\/?urlnav=submitticket.php\" target=\"_self\" class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/04\/contact_img2.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"contact_img2\"><\/a>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-5269f56bf1ef26d\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\"><a href=\"https:\/\/www.level43.net\/en_gb\/configure-purchase\/?urlnav=submitticket.php\">Technical Support<\/a><\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a href=\"https:\/\/www.level43.net\/en_gb\/configure-purchase\/?urlnav=submitticket.php\">Experts always happy to help.<br>\nFirst reply within 15 minutes.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-169f56bf1f0953\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_js\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div id=\"zadarmaScripts\"><\/div>\n<script>\n(function() {\n  var script = document.createElement('script');\n  script.src = 'https:\/\/my.zadarma.com\/callmewidget\/v2.0.8\/loader.js';\n  document.getElementById('zadarmaScripts').appendChild(script);\n}());\n<\/script>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_raw_code wpb_raw_js\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div id=\"myZadarmaCallmeWidget12044\"><\/div>\n<script>\n  var myZadarmaCallmeWidget12044;\n  var myZadarmaCallmeWidgetFn12044 = function() {\n    myZadarmaCallmeWidget12044 = new ZadarmaCallmeWidget(\"myZadarmaCallmeWidget12044\");\n    myZadarmaCallmeWidget12044.create({\n\"widgetId\": \"e73t3ySHbhdcM2eg2s2jXbHSFbDUad1a1NTdfpr3Byu4aYuM1csC3fxsCjPfhSgehvggrf6PNV2nvr194rZA9Xp987zv88j1f618f24dc7024199d7edfb11f1092fe9\", \"sipId\":\"270325_0\", \"domElement\":\"myZadarmaCallmeWidget12044\" }, { \"shape\":\"circle\", \"language\":\"en\", \"width\":\"0\", \"dtmf\":true, \"dtmf_position\": \"top\",\"dtmf_time_to_disappear\": \"20\", \"font\": \"'Trebuchet MS','Helvetica CY',sans-serif\", \"color_call\": \"rgb(255, 255, 255)\", \"color_bg_call\": \"rgb(126, 211, 33)\", \"color_border_call\": \"rgb(191, 233, 144)\", \"color_connection\": \"rgb(255, 255, 255)\", \"color_bg_connection\": \"rgb(33, 211, 166)\", \"color_border_connection\": \"rgb(144, 233, 211)\", \"color_calling\": \"rgb(255, 255, 255)\", \"color_border_calling\": \"rgb(255, 218, 128)\", \"color_bg_calling\": \"rgb(255, 181, 0)\", \"color_ended\": \"rgb(255, 255, 255)\", \"color_bg_ended\": \"rgb(164,164,164)\", \"color_border_ended\": \"rgb(210, 210, 210)\"\n    });\n  };\n\n  if (window.addEventListener) {\n    window.addEventListener('load', myZadarmaCallmeWidgetFn12044, false);\n  } else if (window.attachEvent) {\n    window.attachEvent('onload', myZadarmaCallmeWidgetFn12044);\n  }\n<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-2169f56bf1f180b\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\">Phone Calls<\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If you are already a customer. You can click the left call green button and talk to us from the web browser.<br>\n9:00 &ndash; 23:00 | PA, PA.<br>\n9:00 &ndash; 23:00 | DF, Mex.<br>\n9:00 &ndash; 23:00 | NY, US.<br>\n13:00 &ndash; 23:00 | UK, PA.<br>\n<a href=\"tel:+1-877-467-8780\">+1-877-467-8780 <\/a>(USA Toll Free)<\/p>\n<p><a href=\"tel:+44-20-4577-1143\">+44-20-4577-1143 <\/a> (UK London)<\/p>\n<p><a href=\"tel:+507-284-2886\">+507-284-2886 <\/a>(Panam&aacute;)<\/p>\n<p><a href=\"tel:+507-838-8674\">+507-838-8674 <\/a>(Panam&aacute;)<\/p>\n<p><a href=\"tel:+52-555-351-0557\">+52 555-351-0557 <\/a> (Mexico)<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid company_contact_feat company_contact_feat1 mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-3 mpc-column\" data-column-id=\"mpc_column-4869f56bf1f37f7\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   no_margin contact_info_img\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location-150x150.png\" class=\"vc_single_image-img attachment-thumbnail\" alt=\"\" title=\"location\" srcset=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location-150x150.png 150w, https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/location.png 256w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\"><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 mpc-column\" data-column-id=\"mpc_column-4469f56bf20026e\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h5 style=\"text-align: left\" class=\"vc_custom_heading font_size16 line_height16 font_weight500 color_4f4b6c margin_top0 margin_bottom10\">Main Office Address<\/h5>\n\t<div class=\"wpb_text_column wpb_content_element  company_info_textbox company_chat_textbox no_margin font_size14 line_height20\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>LEVEL 43<\/p>\n<ul>\n<li>Panam&aacute;. Obarrio, Atrium Tower, Floor 27.<\/li>\n<li><em><strong>Free Parking.<\/strong><\/em><\/li>\n<\/ul>\n<p>Visit us!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid padding_top95 background_e0edf1 contact_info vc_custom_1579879284834 vc_row-no-padding bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-5469f56bf20254f\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_gmaps_widget wpb_content_element\"><div class=\"wpb_wrapper\"><div class=\"wpb_map_wraper\"><iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3940.8622159705283!2d-79.52364128464556!3d8.984823993551558!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8faca9442d3e20fd%3A0xb7015911f5a548bd!2sLEVEL%2043!5e0!3m2!1ses!2spa!4v1574808348542!5m2!1ses!2spa\" width=\"600\" height=\"450\" frameborder=\"0\" style=\"border:0;\" allowfullscreen=\"\"><\/iframe><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid bbhd-overflow mpc-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 mpc-column\" data-column-id=\"mpc_column-6869f56bf2033ba\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><script>\n      (function(d,t) {\n        var BASE_URL=\"https:\/\/chat.level43.net\";\n        var g=d.createElement(t),s=d.getElementsByTagName(t)[0];\n        g.src=BASE_URL+\"\/packs\/js\/sdk.js\";\n        g.defer = true;\n        g.async = true;\n        s.parentNode.insertBefore(g,s);\n        g.onload=function(){\n          window.chatwootSDK.run({\n            websiteToken: 'RgbXF8yrHaev3x9b3y4pYMfV',\n            baseUrl: BASE_URL\n          })\n        }\n      })(document,\"script\");\n    <\/script><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"Need help ? Our team will happy to assist your request and solve it the fastest possible. Home General CommentsPlease, use this contact form for site related issues or if someone is violating our terms and conditions. Otherwise use Technical Support Block in the right side. Is more fast. * I will not use this","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/hostiko29.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-623","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support &#8212; LEVEL43<\/title>\n<meta name=\"robots\" content=\"INDEX, FOLLOW, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.level43.net\/en_gb\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.level43.net\/en_gb\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"LEVEL43\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Level43Global\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-19T17:20:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.level43.net\/wp-content\/uploads\/2019\/11\/Hosting-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@LEVEL43GLOBAL\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"19 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.level43.net\/support\/\",\"url\":\"https:\/\/www.level43.net\/support\/\",\"name\":\"Support &#8212; 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